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1.Do your products meet international safety and environmental standards?
All our barbecue accessories are CE, FDA (food contact grade) and RoHS certified. Metal parts are made of 304 stainless steel/cast iron, which are high temperature resistant and rust-proof.
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2.What is the minimum order quantity (MOQ)?
The MOQ of conventional products is more than 100-500 pieces. Please contact customer service for customized products.
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3.How long does it take to deliver?
Spot products are shipped within 48 hours; customized orders are about 15-25 days. We ensure on-time delivery.
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4.What payment methods are available?
Flexible installment payment plans are provided (such as 30% deposit + 70% balance).
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5.How to deal with quality problems?
We provide a 12-month warranty: free replacement of accessories or repairs for non-human damage during the warranty period; lifetime technical support, 24-hour response to after-sales problems.
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